Terms and Conditions for Gardening Services
These terms govern your use of Dravionexia’s gardening services in South Africa. Read carefully before booking or communicating with our team.
Last revised February 10, 2026
Acceptance of terms
By accessing or requesting our gardening services, you accept these terms. If you disagree, please do not use our services. Your continued engagement is taken as consent to current terms.
Definitions
To keep things clear, we define some key terms below for your reference.
- Gardening services mean the outdoor maintenance, planting, and landscaping tasks carried out by our team.
- Client refers to any person or organisation that books or communicates with Dravionexia regarding these services.
- Personal data means information like your name, address, and contact details we collect for service delivery.
- Website is www.dravionexia.sbs and connected web platforms we control.
Use of our services
Our gardening services should only be used for legal purposes and as described in our communications. Please treat our staff and other clients with respect.
Eligibility
Clients must be legal residents of South Africa and aged 18 or over to use our gardening services or book online.
We do not serve minors or outside our local coverage areas.
Your responsibilities
To help us serve you well, clients agree to the following responsibilities.
- Provide accurate contact and property information for visits.
- Respond promptly to booking or scheduling communications.
- Respect agreed terms for appointments or cancellations.
- Inform us of any changes in requirements before a scheduled visit.
Prohibited uses
The following uses of our services are not allowed:
- Engaging us for tasks outside legal horticultural scope.
- Abusing or harassing staff, including verbal or written threats.
- Misusing booking channels for spam or fraudulent activities.
- Bringing dangerous or illegal items onto the property during our visits.
- Providing false information that impacts safety or service.
Intellectual property rights
Content, photos, and written material on our site are owned by Dravionexia. You may not reuse, copy, or publish without written consent, except for sharing your own experiences with our permission.
User content
Any messages, feedback, or client testimonials shared with us may be published for service improvement and marketing—not including confidential data.
Your content rights:
You may request removal or correction of your posted content at any time by contacting us directly.
Privacy and data protection
Our privacy policy outlines data practices and usage. We protect your personal information and follow applicable laws. See more via the privacy policy link below. View our privacy details
Website and service disclaimer
Information on this site is for garden-related guidance and communication only.
Important notice:
Results may vary and depend on garden condition, weather, and maintenance. No specific outcomes are promised.
Limitation of our liability
We are not liable for issues outside our control or indirect damages. Always follow aftercare instructions to ensure best outcomes.
Indemnification
Clients agree to defend Dravionexia from claims related to misuse or breach of these terms when using our services or website.
Resolving disputes
Efforts will be made to resolve any disputes amicably before formal action is taken.
Arbitration
Unresolved disputes may be referred to an agreed arbitrator within South Africa.
Nothing in these terms restricts your consumer rights.
Alternative dispute resolution
Alternative channels can be used for unresolved complaints. Contact us to discuss options.
Read about dispute options: Read about dispute options
Which law applies
South African law governs these terms and any related proceedings.
Ending our agreement
Either party may end garden services with written notice. Terms still apply for prior work or ongoing communication.
Changes
Terms may be updated with notice on this website. Please check back for current information.
Severability
If a term is found invalid, the rest remain effective and binding.
Entire agreement
These terms represent our full agreement and replace prior versions. Updates apply from publication on our website.
Contact for terms queries
If you have questions about these terms, contact us at the details below.
Email address: content@dravionexia.sbs
Phone: +27419039472
Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa
Effective date: February 10, 2026
Version: 1.2