Privacy Policy for Our Services
Your trust and privacy are important to us at Dravionexia
What personal information we collect
We collect personal details to provide and improve our gardening services, respond to queries, and keep you informed. Collection methods may include contact forms, surveys, or direct communication.
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→Full name and contact details
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→Address for service visits
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→Communication preferences
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→Service-related feedback
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→Any information you share voluntarily
Information is used only for service improvement, communication, and scheduling our visits. We never sell your data to third parties.
How we use your data
Your information helps us organise appointments, personalise service, and follow up on your requests. We also use data to maintain safety and provide updates or offers where permitted.
All personal details are protected with appropriate measures. You can opt out of marketing communications at any time by contacting us.
Your privacy rights
You have the right to access, correct, or delete your information. To make requests or ask questions, email or phone our team as listed below.
Right of access
You may request a copy of your personal data.
Right to correct
Ask us to update or amend your data at any time.
Right to delete
Request deletion of your details from our system.
Right to portability
Receive a copy of your data in standard format.
How we share your information
We may share necessary details with our gardening team and partners strictly to fulfill your service requests.
No personal details are shared with external marketers or unknown third parties. Legal compliance is followed in all cases.
How we keep data secure
Physical, technical, and organisational measures protect your information. Regular reviews ensure continued compliance with South African data laws.
We limit access to personal information to trained staff only, reducing risk and safeguarding your privacy.
How to contact us about privacy
Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa
Phone: +27419039472
Email: content@dravionexia.sbs